Plain language and ethical action : a dialogic approach to technical content in the twenty-first century / Russell Willerton.

Includes bibliographical references and index.

1 Understanding Plain Language and Opportunities to Use It -- 2 Overview of Ethics in the Technical and Professional Communication Literature -- 3 Perspectives on Plain Language and Ethics from Professionals around the World -- 4 Profile-Healthwise, Inc. -- 5 Profile-Civic Design -- 6 Profile-Restyling the Federal Rules of Evidence -- 7 Profile-Common Terms -- 8 Profile-Health Literacy Missouri -- 9 Profile-Kleimann Communication Group and TILA-RESPA Documentation -- 10 Public Examples of Dialogic Communication in Clear Language in the Twenty-First Century -- 11 Conclusion.

"Plain Language and Ethical Action: A Dialogic Approach to Technical Content in the 21st Century examines and evaluates principles and practices of plain language that producers of technical content can apply to meet their audiences' needs ethically. While the practical and financial benefits of using plain language are well documented, this book is the first to focus on the ethical impacts of plain language: plain language gives citizens and consumers better access to their rights, and it combats what Karen Schriver calls the information apartheid of overly complicated documents that prevent citizens' full participation in civic life. Plain language is one means of communicating ethically with people who need information to address challenging bureaucratic situations. Plain Language and Ethical Action is written for two groups: students and teachers in academic programs such as information design, technical and professional communication, and health communication, and those who produce plain-language technical content in a variety of fields (Web content writers, health literacy specialists, technical communicators, information designers, and content strategists, as well as their managers and supervisors)"-- Provided by publisher.